Welcome to Slimmeer's hassle-free return portal. If you need to return a purchase or exchange a gift for store credit, please click here to initiate a Domestic Return: DOMESTIC RETURN PORTAL (U.S.)
For domestic returns, please submit your request within 30 days of receiving your order for either a refund or store credit. After your return label is issued, you have 14 days to send the item back using your local carrier to be eligible for a refund. If the label is not used within 14 days, it will become invalid, and you'll need to reach out to our Customer Service for a new label. Late returns will only qualify for store credit for future purchases.
Please note, there is a $8 return shipping charge for domestic returns, which will be subtracted from your refund. This fee is waived if you opt for store credit instead.
Original shipping costs from your order are non-refundable.
Additional Return Instructions:
All items must be in their original state: unworn, unwashed, with all tags and liners intact. Include the original order packing slip in your return package. Combining returns from different orders may cause delays in processing (an additional 8 business days from the first refund processed). If your purchase was made with a gift card, refunds will be issued back to the same card.
We recommend wearing underwear while trying on your items for the first time.
We reserve the right to reject returns that show signs of use or don’t meet our return criteria.
Items labeled as Final Sale are not eligible for return.