Once your return is received and inspected at Slimmeer, we will promptly notify you about the status of your return, whether it's accepted or declined. This review process typically takes up to 7 business days from when your return is marked as delivered according to the tracking information.
If your return is accepted, we will swiftly process your refund and credit it back to your original payment method. Please keep in mind, refunds may take about 3-5 business days to reflect in your bank account. This duration varies due to the different processing times of financial institutions.
In cases where returns are processed for store credit, you will receive a Slimmeer gift card. This card is issued once your return is confirmed to be in transit back to us. It will be sent to the email address used for the original purchase.
For gifts returned and exchanged for store credit, we will issue a Slimmeer gift card to the gift recipient. This will be arranged once the return is confirmed to be on its way back to us.